*Important payment and cancellation policy update for 2019*

*Beginning January 1, 2019*

Payment Policy

All payments for scheduled psychotherapy, counseling, or spiritual life coaching sessions will need to be posted before the commencement of services. Payments made via the payment portal, typically take 5 to 10 minutes to post. To ensure enough time for your payment to post, please make payment at least 5 to 10 minutes before the start of your scheduled session.  Sessions will not start until payments are posted unless arrangements have been made with provider.  Signing into the waiting room without a posted payment does not guarantee session will begin. 

For psychotherapy patients, you are responsible for any costs not covered by your insurer to include, but not limited to, deductibles, copays, and coinsurances. 

Cancellation Policy:

Clients or patients who do not cancel their scheduled session at least 24 hours prior to the session will be assessed the full rate for the scheduled session.  Any exclusion to this policy would involve a conversation with servicing provider.

Thank you for understanding. 

*Patient/Client Payment Portal

Payment Portal Instructions

Please enter your patient account number.  *If you do not have your patient account number or are a Spiritual Life Coaching client, please enter your initials.

Once you have entered the required information, click on The Journey Home Payments button below where you entered your "Patient Account Number" or initials. 

You will be brought to the secured payment area to complete your payment. If you have any questions about your payment please contact our billing agent at MidCoast Billing 1-207-406-4758 (or click below). 

MidCoast Billing Contact Information